The explosion of digital touch points have made today’s consumer truly connected. This has fueled the need for a great omnichannel onboarding experience: a process of onboarding new clients and/or new products and services to existing clients across multiple interaction points seamlessly and effectively.

 

Experian Digital Onboarding solution provide a fully configurable, compliant and secure way for your customers to apply digitally (self-serve or assisted by agents) for your products and services with ease. It enables organisations to deliver a speedy onboarding customer experience by bringing together user-friendly interfaces, data, scores and best-in-class decisioning on a single integrated platform. In addition, ease of implementation and time to market is significantly improved.

 

We offer a range of options for the technology platforms - on-premise, hybrid and cloud solutions - with a comprehensive set of capabilities and features that can be customised to meet your needs.

Did you know?

  • Mobile continues to be an important touchpoint for consumers with 15 percent of all consumers now mobile dominant

  • 70 percent of C-Suite polled in a recent survey by Forrester admitted that they are ineffective at delivering an optimised digital customer experience across all touchpoints of the customer lifecycle

Purpose-built Digital Onboarding solutions

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