Privacy statement

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About this statement

This privacy policy statement sets out the data processing practices carried out through your use of this web site by Experian Asia Pacific Pty Ltd.("Experian").

If yoIf you have any requests concerning your personal information or any queries with regard to these practices please contact us at privacy@ap.experian.com.

Links

This privacy policy only covers Experian's web site at www.experian.com.au. Additional web sites within the Group are governed by their respective privacy statements. We are not responsible for the data policies or procedures or the content of other linked web sites outside of the Group.

Information collected

We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.

Use of personal information

We process personal information collected via this web site for the purposes of: -

  • Identifying potential customers or subscribers.
  • Providing you with the services that you have subscribed to or registered for
  • Dealing with your requests and enquiries.
  • Carrying out customer and marketing research.
  • Providing you with information about products and services offered by Experian

We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.

Cookies

Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies may also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time to visit our web site.

We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. If you disable cookies from your browser you may not be able to access certain features of a particular web site.

Security

We endeavour to take all reasonable steps to protect your personal information. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.

Disclosures

We will only disclose personal information to reputable companies and suppliers we engage to process data on our behalf, (which may include companies within the Group).

Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.

If you would like us to update your information please let us know. We may occasionally ask you to do this and you have the right to access and update your data at any time by accessing this system. Data will not be kept for longer than is necessary and will be removed from our database at your request. If you wish Experian to delete your profile, please contact us.

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