Debt Collection
Services

Putting the customer at the heart of collections management
Every interaction with a customer is an opportunity to strengthen the relationship, even when it comes to debt collection. Putting knowledge into action is critical to guiding an individualised collections process that helps you recover bad debt while preserving long-term customer relationships.

Maximise debt recovery efforts
with better use of technology

When recovering debts, you want to know that your efforts are being concentrated on those which will be most profitable to your business. Every interaction with a customer is an opportunity to strengthen the relationship, even when it comes to debt collection. Putting knowledge into action is critical to guiding an individualised collections process that helps you recover bad debt while preserving long-term customer relationships.


With our industry-leading information assets, software and expertise in debt collection, you can reduce the cost of recovering debts, increase your efficiency, and maximise the returns on your efforts. This is all made possible with PowerCurveTM Collections.

PowerCurveTM Collections – How it works

Collections is complex and the ever-changing business and regulatory landscape are driving a consistent set of challenges. You need better ways to address these specific conditions. The future is a more data-driven approach to collections that relies on analytics-based actions tailored to individual customers based on a more accurate and complete view.

 

PowerCurveTM Collections unlocks the power of data and analytics to create personalised and fair collections processes. It uses data from a range of sources to create an accurate view of the customer. It applies analytics and models to help determine the most appropriate contact time and channel executed using an integrated decision engine. With a modern user interface, software users can design and execute a strategy that is compliant and efficient.

 

We can help you manage collections engagement in a personalised, fair and effective way. Contact our Experian sales representative today.

How Experian can help

  • Increase recoveries through relevant, targeted collections actions

  • Reduce costs through improved automation of decisions and the use of best practise collection techniques

  • Maintain compliance with consistent and appropriate interactions with customers

  • Protect your brand managing collections engagements in a personalised, fair and effective way

Would you like more information? Please complete the form below and a member of our team will be in touch shortly.

  • Submit